EVCore Studio

Get started with EVCore Studio

From your order to your first report for a customer in about fifteen minutes. Stuck at any step? Email support@csharness.com and a person answers.

  1. Download Studio

    Studio runs on Windows 10 and 11 (64-bit). One download covers Studio and Studio Pro.

    Go to the download

  2. Install it

    Open the downloaded EVCore-Studio-Setup.exe and follow the installer. It installs for your Windows user only, so no administrator password is needed.

    If Windows says “Windows protected your PC”: our installer is not code-signed yet. Choose More info, then Run anyway.

  3. Sign in with your order email

    Your license is on the EVCore account with the email address you ordered with.

    • New to EVCore? Choose Create an account with that email and a password. We email you a 6-digit code; enter it in Studio.
    • Already have an account with that email? Just sign in.
    • Studio shows your edition at the top. If it says the account has no license, wait a minute and choose Check again.

  4. Follow the Welcome checklist

    Studio opens on Diagnoses with a Welcome checklist. Each step has a button that takes you to the right screen.

    Add your shop details

    Shop name, phone, address and technician. They are printed on every report.

    Create your first work order

    Add the customer and their bike or scooter. Every diagnosis belongs to a work order.

    Write your first diagnosis

    The complaint, the symptoms, and each reading with its expected range and where the range comes from.

    Confirm a finding and save the report

    Mark the cause Confirmed and say how, then choose Save and create PDF.

  5. Give your customer the report

    The PDF has your shop details, the readings against their ranges, what you found and the work you recommend. Print it or email it with the invoice.

    • Keep a cause Suspected until you have proven it. A report becomes Final once a finding is confirmed.
    • Open a customer to see every work order and report for their bike.
    • Your records stay on your computer, with a backup every day.
    Replay the 2-minute guided demo
Help

We are here if you need us

Report a problem or ask for a feature

On the feedback page, or in Studio under Help. We email you when we reply.

Email us

support@csharness.com. Add your order number if it is about your license.

Common questions

No license showing, codes, working offline and updates: see the answers on the Download page.