Email support@csharness.com for help with EVCore.
Getting help faster
- Include the serial number of your EVCore D1 (shown on the label and under Device info on its screen).
- If you use EVCore Studio, attach a support bundle: one button in Studio saves the logs and version details we need. It never includes your customers' records.
- If the device shows a diagnostic code, include the code (for example M-201).
Safety first
If anything looks wrong during a test, press the STOP button on the device. Do not rely on the computer or the software to stop a test.